Client Service Assistant
2 weeks ago
Job Summary
We are seeking a highly skilled Client Service Assistant to join our Commercial Team in Vancouver. As a key member of our team, you will be responsible for providing exceptional client service and support to our clients.
Key Responsibilities
- Assist clients with their insurance needs, providing accurate and timely information and support.
- Process client correspondence, including cover notes, invoices, and other documentation.
- Prepare and issue certificates of insurance, as required.
- Update client information in our internal management system, EPIC.
- Work closely with the Client Service Manager and Client Executive to provide exceptional client service.
Requirements
- Minimum 2 years of experience in commercial insurance, or relevant education.
- Level 2 license (insurance designation, CIP or CAIB preferred) or working towards.
- Excellent communication and interpersonal skills.
- Ability to work well independently and as part of a team.
- Professional and positive attitude, with a desire to grow and develop.
What We Offer
- Competitive salary range of $52,000 to $80,000, based on experience and location.
- Opportunities for professional growth and development.
- A dynamic and collaborative work environment.
- A comprehensive benefits package, including medical and dental coverage, telemedicine, and retirement and savings programs.
About Us
BFL CANADA is one of the largest employee-owned and operated Risk Management, Insurance Brokerage, and Employee Benefits consulting services firms in North America. We are a national collaborative team that thrives in a fast-paced environment, and we are committed to fostering an environment that is diverse, equitable, inclusive, and accessible to all.
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