Executive Director, Homecare Services

2 weeks ago

Toronto, Ontario, Canada Great Connections Employment Services Full time
About the Role

We are seeking an experienced Executive Director to lead our Homecare division in North York. As the Executive Director, Homecare, you will be responsible for the overall management and operations of our homecare business.

Key Responsibilities
  • Leadership and Management
    • Oversee all homecare operational functions and performance, including managing staff, operational procedures, service quality, and client satisfaction.
    • Establish processes to monitor, assess, and respond to issues that affect performance and benefit capture.
    • Improve client health and safety by educating clients and their families on creating a safe home environment and ensuring proper health teaching.
  • Business Development and Growth
    • Take a leadership role in the growth and overall financial performance of the Homecare division, including working with finance to manage budgets and collaborate with Business Development to achieve sales targets.
    • Acquire new clients using multiple channels and effectively deliver, update, and adapt marketing collateral and presentations.
  • Quality and Efficiency Improvement
    • Focus on quality and efficiency improvement activities, including productivity and quality metrics analysis, operations standardization, and compliance recommendations.
Requirements
  • A university degree in nursing or a related health discipline.
  • Minimum of ten (10) years of direct care delivery experience and recent health management experience, including budgeting, operating statement analysis, labor relations, and applicable legislation governing healthcare operations.
  • At least ten (10) years of experience working in a services environment with a demonstrated track record of understanding the homecare marketplace, client needs, and stakeholder issues.
  • Valid Vulnerable Sector Check (within 6 months).
  • Demonstrated ability to lead, engage, and manage a multidisciplinary team, superior leadership skills, and a solid understanding of business planning processes and business metrics.
What We Offer

We are an equal opportunity employer and offer a competitive compensation package with potential commissions. We are committed to promoting a person-centered care philosophy and working with seniors.

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