Office Administrator

1 month ago


Kamloops, British Columbia, Canada Sienna Senior Living Full time
About the Role

We are seeking a highly skilled and organized Office Manager to join our team at Sienna Senior Living. As a key member of our administrative team, you will play a crucial role in ensuring the smooth operation of our Long Term Community or Retirement Residence.

Key Responsibilities
  • Facilitate the move-in and discharge processes for residents and their families, ensuring the completion and compliance of necessary documents.
  • Process annual rent and additional charges to residents' accounts, generate billing, and manage the reconciliation of invoices, payments, and tax documents.
  • Assist residents in exploring financial assistance options, including access to power of attorney, public guardian trustee services, and the updating of health card and provincial documents.
  • Address and resolve financial inquiries or concerns from residents, their families, and vendors, escalating complex issues to higher management as needed.
  • Keep precise records, provide monthly reports, and explain any discrepancies in accounts receivable and payable transactions.
  • Oversee a petty cash system and a trust fund for petty cash disbursements, create and manage Purchase Orders, and maintain purchase journals.
  • Compile and submit bi-weekly payroll reports for timely payroll processing.
Requirements
  • Education: Diploma in Business Administration, Accounting, or a related discipline.
  • Skills: Highly skilled in MS Office (Outlook, Excel, Word), with a good understanding of HRIS, Yardi, and PCC systems.
  • Experience: Previous experience in a healthcare environment is beneficial.
  • Knowledge: Knowledgeable about collective agreements and employment legislation related to pay.
What We Offer
  • A competitive salary and vacation package.
  • Health & Dental benefits program.
  • RRSP with employer match.
  • Share Ownership and Reward Program (SOAR).
  • Employee Share Purchase Plan with company match.
  • Continuous learning and growth opportunities.
  • A welcoming culture that values diversity and differing perspectives, experiences, and beliefs.
What You Need to Know
  • Sienna Senior Living is committed to creating an inclusive environment where all team members and residents feel like they belong.
  • You must successfully pass a Vulnerable Sector Check and/or Criminal Record Check applicable to the appropriate province.


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