Retail Sales Associate

1 week ago


Mirabel, Canada New Balance Full time

About Us:

New Balance is a leading global athletic footwear and apparel company that has been empowering people through sport and craftsmanship since 1906. We are driven by our core values and a commitment to innovation, quality, and customer satisfaction.

Job Mission:

The Retail Sales Associate is responsible for ensuring our retail stores operate smoothly and provide exceptional customer service. This role requires a strong understanding of our products, excellent communication skills, and the ability to work effectively in a team environment.

Key Responsibilities:

  • Provide exceptional customer service, utilizing proper selling techniques, product knowledge, and the GUEST service model to ensure a positive shopping experience.
  • Measure and fit customers with appropriate New Balance products, ensuring a perfect fit and a satisfied customer.
  • Inform customers about promotions, new products, and services, driving sales and customer engagement.
  • Maintain a clean and organized store environment, including the sales floor, stockroom, and customer areas.
  • Process transactions accurately and efficiently, handling cash, credit card payments, and returns.
  • Follow safety regulations, including proper lifting procedures, to ensure a safe working environment.

Requirements for Success:

  • Strong customer service and communication skills.
  • Ability to work effectively in a team environment.
  • Basic math skills and accuracy with handling cash and credit card transactions.
  • Ability to lift up to 8 pounds, stand for extended periods, and move around the store.
  • Flexibility to work a variety of shifts, including weekends and holidays.

What We Offer:

New Balance offers a competitive salary, comprehensive benefits package, and opportunities for career growth and development. We are an equal opportunity employer and welcome applications from diverse candidates.



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