Team Lead

3 days ago

Lakeshore, Canada Accoravillage Full time
About the Role

We are seeking a highly motivated and experienced Team Lead to join our team. As a Team Lead, you will be responsible for leading a sales team and assisting in the operational functions of the store.

Key Responsibilities
  • Lead a sales team to achieve sales goals and objectives
  • Assist in the operational functions of the store, including inventory management and customer service
  • Model desired selling and customer service behaviors at all times
  • Provide support and coverage to the Store and Assistant Managers in their absence
  • Collaborate with the leadership team to execute action plans that optimize results and ensure effective execution of all store operational activities
  • Contribute ideas and solutions to the leadership team that result in increased productivity and improved operations of the store
  • Assist in resolving customer service matters and ensuring the team receives scheduled breaks and/or meal periods
  • Oversee and delegate tasks to the team to best maximize efficiency of store operations
  • Communicate individual and/or team performance feedback to store management
Requirements
  • 1+ years related experience in a retail apparel environment; luxury retail experience is a plus
  • Proven ability to successfully lead a sales team; viewed as a leader among peers
  • Proven experience with POS management, daily banking procedures, and submitting timely reports
  • Strong organization and problem-solving skills
  • Passion for upholding an exceptional customer experience
  • Ability to collaborate with others, yet be self-motivated
  • Availability for varied weekly shifts, including weekends, closing and holidays
About Us

Roots Corporation is a company that fosters inclusion and respect. We are committed to providing accessible employment practices, in compliance with the AODA. We look for dynamic individuals who are not only interested in retail and fashion but who enjoy challenges and share our vision for a safer, cleaner, healthier planet.

We are a company in which you can grow and benefit from the great opportunities often available. All members of our team are encouraged to 'spread their roots'.

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