Auto Parts Department Manager

4 weeks ago

Mississauga, Ontario, Canada Société Canadian Tire Full time
Job Summary:

As a Department Manager at Société Canadian Tire, you will be responsible for leading the Auto Parts Department and ensuring its efficient operation. Reporting to the Store Manager, you will be responsible for customer satisfaction and retail execution that meets performance expectations.

Key Responsibilities:

• Foster a culture that values excellent customer service.

• Maintain the quality of the department's presentation to ensure customer expectations are met.

• Plan and manage daily/weekly departmental activities, objectives, and seasonal changeovers.

• Train, supervise, assist, coach, encourage, motivate, inspire, and support team members in their departmental operations.

• Manage team members' performance, provide informal and constructive feedback, and recognize achievements and efforts.

• Prepare work schedules that meet business needs while working within budget guidelines.

• Help with the store opening and closing responsibilities and keyholder.

• Assist in selecting and orientating new employees.

• Resolve issues and conflicts while ensuring customer satisfaction and employee satisfaction.

• Ensure compliance with Health and Safety regulations.

Requirements:

• Experience with COSTAR and previous Canadian Tire experience.

• Supervisory, leadership, and/or managerial experience or relevant experience. Ability to work shifts (days, evenings, weekends, and holidays).

• Approachable, team player, outgoing, friendly, multitasker.

• Ability to handle physical demands including standing/walking for 8 hours while frequently lifting and carrying items, using a ladder, twisting, turning, and reaching.

• Ability to plan, organize, communicate, delegate, and follow up team's activities and projects.

• Strong computer skills.

• Ability to work in a fast-paced environment.

• Ability to find solutions to problems, adapt, and cope with challenging situations and make difficult decisions.

• Ability to operate a cash register (asset).

• Experience in retail sales, execution, and operations (asset).

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