Spa Operations Manager

4 weeks ago


Vancouver, British Columbia, Canada PLK Trading Services Ltd Full time
Spa Manager Job Description

We are seeking a highly organized and detail-oriented Spa Manager to join our team at PLK Trading Services Ltd. The successful candidate will be responsible for directing and controlling daily spa operations, evaluating daily performance, and planning and organizing daily activities.

Key Responsibilities:
  • Direct and Control Daily Operations: Oversee the daily operations of the spa, ensuring that all tasks are completed efficiently and effectively.
  • Evaluate Daily Operations: Monitor and evaluate the performance of daily operations, identifying areas for improvement and implementing changes as needed.
  • Plan and Organize Daily Activities: Plan and organize daily activities, including scheduling staff, managing inventory, and controlling budgets.
  • Establish or Implement Policies and Procedures: Develop and implement policies and procedures for staff, ensuring that they are aligned with the company's goals and objectives.
  • Manage Contracts: Manage contracts for advertising and marketing strategies, ensuring that they are effective and aligned with the company's goals.
  • Hire, Train, and Supervise Staff: Hire, train, and supervise staff, ensuring that they have the skills and knowledge required to perform their jobs effectively.
  • Address Customer Complaints: Address customer complaints and concerns in a professional and timely manner.
Requirements:
  • Education: Secondary (high) school graduation certificate.
  • Work Setting: Spa.
  • Experience: 2 years to less than 3 years.
  • Language: English.
  • Work Hours: 40 hours per week.


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