Spa Operations Manager

4 weeks ago


Vancouver, British Columbia, Canada The Balay Spa Inc. Full time

The Balay Spa Inc. is seeking a highly skilled Spa Manager to oversee the day-to-day operations of our spa. As a key member of our team, you will be responsible for planning and organizing daily operations, establishing and implementing policies and procedures for staff, and managing contracts for advertising or marketing strategies.

Key Responsibilities:
  • Plan and Organize Daily Operations: Ensure the smooth operation of the spa, including managing staff schedules, inventory, and customer flow.
  • Establish and Implement Policies and Procedures: Develop and implement policies and procedures for staff, including training and performance management.
  • Manage Contracts: Oversee the management of contracts for advertising or marketing strategies, ensuring that they align with the spa's goals and objectives.
  • Address Customer Complaints: Respond to customer complaints and concerns in a professional and timely manner.
Requirements:
  • Education: Secondary (high) school graduation certificate.
  • Experience: 2 years to less than 3 years.
  • Supervision: 3-4 people.
  • Personal Suitability: Client focus, excellent oral communication, flexibility.

We offer a competitive salary and benefits package, as well as opportunities for professional growth and development. If you are a motivated and experienced Spa Manager looking for a new challenge, please submit your application.



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