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Travel Industry Manager
2 months ago
We are seeking a highly skilled Customer Experience Manager to join our team at Travlink Employment Consulting and Travel Ltd.
Job Summary:The Customer Experience Manager will be responsible for establishing and implementing policies and procedures for staff, managing contracts for advertising or marketing strategies, and hiring, training, and supervising staff.
Key Responsibilities:- Establish or implement policies and procedures for staff to ensure efficient operations.
- Manage contracts for advertising or marketing strategies to promote the company's services.
- Hire, train, and supervise staff to ensure excellent customer service.
- Address customers' complaints or concerns in a timely and professional manner.
- Secondary (high) school graduation certificate.
- 1 year to less than 2 years of experience in the tourism/travel industry.
- Excellent oral and written communication skills.
- Ability to work in a fast-paced environment and prioritize tasks effectively.
- Reliability and flexibility to adapt to changing situations.
- Paramedical services coverage.
- Temporary employment opportunity.
- 40 hours per week.
- English language of work.
