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Leadership and Development Specialist
2 months ago
Canadian Blood Services is seeking a Regular full-time Supervisor, Training to join our dynamic Collections Operations West team.
The collections division is responsible for overseeing collections and donor centre operations for whole blood and plasma. The team's mandate is to create and operate a single, integrated collections network designed to collect the best product from the optimal donor or registrant — at the ideal place and time — to deliver the best possible care to patients in need.
Key Responsibilities- Develop and implement standard processes to ensure effective and efficient delivery of training.
- Direct and oversee Trainers to ensure a high level of customer service and compliance with Canadian Blood Services standard policies and procedures.
- Utilize superior interpersonal and communication skills to maintain a positive working environment where staff feel empowered, challenged, and engaged.
- Perform performance management, including discipline and hiring/termination of employees.
- Review training status, GMP issues, non-conformance reports, and recommend appropriate action to the Resource Manager.
- Oversee the implementation of new projects and processes.
- Completion of a post-secondary level education.
- Minimum 3 years of experience in a leadership or supervisory capacity.
- Team building, including constructive conflict resolution and coaching.
- Computer literacy, including spreadsheet development.
- Experience leading unionized employees and managing within Collective Agreements.
- 4 weeks' vacation.
- Annual performance award up to 6%.
- Comprehensive group health, dental, and vision benefits for you and your family.
- Defined benefit pension plan.
- Employee discounts, wellness program, professional resources.
Diversity and inclusion play a vital role in ensuring health equity for patients across Canada. We are committed to reflecting Canada's population in our organization and fostering an environment where all employees can be their authentic selves, with equal opportunities to succeed and contribute.
