Senior Environmental Professional, Client Relations Specialist
1 month ago
The Senior Environmental Professional, Client Relations position is responsible for expanding ALS's market position in the Greater Toronto Area (GTA) and along the Highway 401 corridor. This involves fostering existing relationships with key clients and building new relationships with industry stakeholders.
Key Responsibilities:- Obtain and report on market trends and intelligence
- Conduct market assessments to develop innovative solutions for clients
- Expand existing relationships across multiple industries
- Contribute to and lead projects related to national account development
- Report on new opportunities and recommend win strategies
- Address account-related issues with urgency
- Attend and speak at trade shows, networking events, and industry events
- Work with management or lead responses to RFPs
- Negotiate contracts and agreements, and potentially coach/mentor staff on commercial aspects
- Strong business development skills and ability to build relationships
- High-level business acumen (finance, contracts)
- Experience in commercial negotiation, closing deals
- Excellent English communication skills, both verbal and written
- Highly motivated, independent thinker, and able to work as part of a team
- Strong presentation skills in medium to large group settings (conferences)
- Strong skills in grasping technical concepts
- Demonstrated judgment, creativity, integrity, and ability to problem-solve
- Strong orientation towards service quality, technical innovation, and continuous improvement
- Experience with (and a supporter of) CRM software
- Able to effectively manage change in a dynamic environment and balance multiple priorities
- Ability to evaluate and recommend improvements to business processes
- Ability to effectively handle escalations and time-critical issues
- 10 years of experience in a competitive and fast-paced environment
- 10 years of experience in client service, business development, and/or sales roles
- A science background (college, university) with 10 years of experience in the environmental sector
- An existing industry network may be a differentiator
Our people are our most valuable asset and drive our success at ALS. We are a diverse community of dedicated professionals united by our passion to make a difference in the world. We reward excellence and uphold our values in our work and how we treat each other. At ALS, you'll be supported to expand your skills and develop new ones so you can reach your full potential.
We want everyone to have a safe, flexible, and rewarding career that makes a positive impact on our people, the planet, and the communities where we work.
Our benefits include:
- Structured wage increases
- Comprehensive benefit package specific to your work status (including extended medical, dental, and vision coverage, access to company perks, life and disability insurance, retirement plan with company match, employee assistance and wellness programs)
- Additional vacation days for years of service
- Business support for education or training after 9 months with the company
- Learning & development opportunities (unlimited access to e-learnings and more)
Please note: Benefits vary based on employee status.
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