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Retail Store Manager

2 months ago

Cornwall, Canada SPICE HAVEN Full time
Job Title: Retail Store Supervisor

At SPICE HAVEN, we are seeking a highly skilled and experienced Retail Store Supervisor to join our team. As a key member of our retail operations, you will be responsible for overseeing the daily activities of our store staff, ensuring excellent customer service, and driving sales growth.

Key Responsibilities:
  • Staff Supervision: Supervise and coordinate the activities of our sales staff, including assigning duties, providing guidance, and conducting performance reviews.
  • Merchandise Management: Order and manage inventory, authorize returns, and maintain accurate records of sales and stock levels.
  • Customer Service: Provide exceptional customer service, resolve issues, and ensure a positive shopping experience.
  • Reporting and Analysis: Prepare and analyze sales reports, identifying trends and areas for improvement.
Requirements:
  • Education: Secondary (high) school graduation certificate or equivalent experience.
  • Experience: 1 year to less than 2 years of retail management experience.
  • Language: Fluency in English.
  • Work Schedule: 35 hours per week.
What We Offer:
  • Opportunity to work with a dynamic team.
  • Competitive salary and benefits package.
  • Opportunities for professional growth and development.