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Guest Service Associate

2 months ago


Toronto, Ontario, Canada The Cheesecake Factory Full time
Position Overview:

Why Become Part of Our Team:

Competitive earning opportunities Options for both full-time and part-time schedules Flexible work hours to accommodate your lifestyle Health insurance starting at $5 per pay period, along with dental and vision plans Paid time off for vacations and illness Complimentary programs for Hospitality, GED, and Associates Degrees Discounted meals during shifts and a 25% discount for dining as a guest Eligible for up to 50% next-day pay (certain exclusions apply) Recognized as one of the Fortune 100 Best Companies to Work For since 2014 and as a PEOPLE Companies that Care since 2021 Responsibilities:

Working from our inviting bakery counter, cashiers manage orders and process payments for walk-in customers, ensuring an experience that is as delightful as dining in. You will also meticulously pack to-go, curbside, and delivery orders, verifying all meals for precision. In this role, you will quickly gain expertise in our diverse and appetizing menu.

Qualifications:

Friendly demeanor: you foster a warm and inviting guest experience both over the phone and in person Detail-oriented: you ensure every to-go order is correct Positive attitude: you approach every task with enthusiasm Collaborative spirit: you are always ready to assist and seek help when needed Experience with to-go or curbside service is a plus, but not mandatory Capable of lifting up to 50 pounds and consistently bending, reaching, and twisting: you are always active Must be at least 18 years of age About Us:

Since 1978, we have been celebrated for our iconic cheesecakes, upscale casual service, and freshly prepared menu items. We take pride in being listed among the Fortune 100 Best Companies to Work For since 2014. With a workforce of 47,500 across more than 300 locations – including The Cheesecake Factory, North Italia, Grand Lux Cafe, Social Monk, and Fox Restaurant Concepts – our people-focused culture provides opportunities for everyone.