Customer Service Experience Specialist

2 days ago


White Rock, British Columbia, Canada IMAGINE CANNABIS Full time

About IMAGINE CANNABIS

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We are a forward-thinking cannabis company dedicated to delivering an exceptional customer experience. Our mission is to educate and build a responsible community of cannabis consumers, while offering premium products and a unique retail environment.

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Job Summary

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We are seeking a skilled Customer Service Experience Specialist to join our team. In this role, you will be responsible for providing top-notch customer service, resolving issues promptly, and ensuring customer satisfaction.

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Key Responsibilities

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  • Respond to customer inquiries and resolve issues in a timely and professional manner">
  • Provide product information and recommendations to customers">
  • Collaborate with the sales team to achieve sales targets">
  • Maintain accurate records of customer interactions and feedback">
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Requirements

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To be successful in this role, you must have excellent communication and problem-solving skills, as well as a strong passion for delivering exceptional customer experiences. You should also be proficient in using technology to manage customer relationships and data.

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What We Offer

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In return for your hard work and dedication, we offer a competitive salary of $55,000 per year, a comprehensive benefits package, and opportunities for professional growth and development.

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Location

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This role is based in [location], but we welcome applicants from surrounding areas.

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Salary Range:$55,000 - $65,000 per year



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