Agriculture Services Relationship Manager

3 weeks ago

Ottawa, Ontario, Canada The Toronto-Dominion Bank (Canada) Full time

Job Summary

The Relationship Manager, Agriculture Services is a key role within our organization, responsible for delivering exceptional customer experiences while driving profitable business growth. This individual will be accountable for building new relationships and deepening existing customer relationships for both credit and non-credit products/services.

Key Responsibilities

  • Develop a shadow portfolio of target businesses commensurate with the market and existing portfolio
  • Work closely with internal and external subject matter experts and/or lending advisory groups
  • Continually deliver exceptional customer service at every interaction and execute on plans to continuously improve the customer experience
  • Lead all aspects of relationship management for an assigned portfolio
  • Act as a trusted advisor, expected to meet the needs of customers by providing creative products/solutions
  • Actively use sales platforms to build a robust understanding of our customers/target needs, industries, and markets
  • Understand customer's operating environment, structure unique financing, cash management, and overall business needs to add value to the customer
  • Possess and constantly build deep expert knowledge of the market, customers, and broader economic factors
  • Identify and respond to changes in the business environment and establish action plans to address customer issues and priorities
  • Identify customer/prospect referral opportunities to internal Bank partners that meet customer needs
  • Enhance business networking events

Requirements

  • Undergraduate/Graduate degree and/or 5+ years of relevant experience

About Us

The Toronto-Dominion Bank (Canada) is one of the world's leading global financial institutions, with a commitment to delivering legendary customer experiences. We are guided by our vision to Be the Better Bank and our purpose to enrich the lives of our customers, communities, and colleagues.

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