Financial Services Associate
3 weeks ago
We are seeking a highly motivated and customer-focused Financial Services Associate to join our team at Momentum Financial Services Group. As a Financial Services Associate, you will be responsible for delivering exceptional customer service and sales experience to our clients.
Key Responsibilities- Deliver results on store profitability goals
- Provide a quality customer sales experience through efficient execution of all customer transactions
- Determine customers' needs and provide them with solutions that satisfy those needs
- Handle cash and accurately enter transactions into the system
- Contact customers over the phone with past due balances and negotiate payment terms and schedules
- Complete all documentation accurately
- Follow safety, security, and compliance requirements
- Be sales driven
- Have a minimum of one year of financial services and sales experience
- Have a passion for customer service
- Have previous cash handling experience
- Have a high school diploma or equivalent
Momentum Financial Services Group is a top financial services provider in North America. We offer access to cash and related financial products to help customers achieve their financial goals. We operate retail locations in local communities and cities across Canada under the Money Mart brand and in Quebec as Insta Cheques.
We value:
- Employees who are committed to continuously improving their performance and achieving new levels of success
- Recognizing our employees for their achievements and developing them to be future leaders
- Diversity as an essential element for the success of our business
- Giving back to our local communities through annual contributions to charities and non-profit organizations
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