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Retail Store Manager
2 months ago
As a Store Manager at goeasy, you will play a key role in driving retail store growth and delivering exceptional customer experiences. You will be responsible for overseeing all day-to-day operations, including sales, collections, and product delivery, while leading your team through coaching and training.
Key Responsibilities- Drive Retail Store Growth: Ensure every sale transaction is optimal for both the customer and their retail business.
- Build Customer Relationships: Welcome and engage customers to deliver superior sales experiences.
- Operational Excellence: Manage customer accounts, collection activities, and the merchandising and maintenance of the store.
- Deliver Products: Support the delivery of products to customers' homes and ensure timely and efficient delivery.
- Account Management: Monitor overdue accounts on a weekly basis and ensure all collection items are processed in a timely manner.
- Leadership Experience: Some experience in a leadership capacity overseeing different functionalities, preferably in a sales environment.
- Communication Skills: Excellent communicator who is people and results-oriented, looking to drive sales and increase customer satisfaction.
- Integrity and Compassion: Operate with integrity on every sale and care deeply for our customers.
- Physical Demands: Full class driver's license with a driver's abstract in good standing and ability to lift 50+ pounds and move home goods.
- Credentials: Able to pass background checks (criminal, employment, and credit).
At goeasy, we believe that we can only be the best when people are able to bring their best selves to work every day. We are committed to cultivating and preserving a work culture where everyone feels seen and heard and where every employee can fulfill their potential. As an equal opportunity employer, we are committed to providing accommodations for applicants upon request at any stage of the recruitment process in accordance with all legislative requirements throughout Canada.
