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Director of Quality and Performance

2 months ago

Toronto, Ontario, Canada Holland Bloorview Kids Rehabilitation Hospital Full time
About the Role

Holland Bloorview Kids Rehabilitation Hospital is seeking a highly skilled and experienced Director of Quality and Performance to join our team. As a key member of our leadership team, you will be responsible for overseeing the development and implementation of quality improvement initiatives, ensuring the highest standards of patient care and safety.

Key Responsibilities
  • Develop and implement strategic quality improvement plans to enhance patient care and safety
  • Lead the development and management of quality monitoring reports, accreditation activities, and public reporting
  • Collaborate with management to design and implement balanced scorecards and quality improvement measures
  • Provide leadership and oversight to the quality and safety team, infection prevention control team, and clinical risk specialist
  • Participate in the Administrator on Call (AOC) roster and provide rotational support to issues requiring escalation outside of normal business hours
  • Manage activities related to performance and quality measurement and support for Quality improvement ethics review process
Requirements
  • Master's degree in health care or related field; MBA or Master's Health Sciences/Administration preferred
  • 5-7 years' relevant hospital operations and management experience
  • 3 years leading project management or change initiatives in a healthcare setting
  • Working knowledge of one or more process improvement methodologies i.e. SixSigma/Lean
  • Strong verbal and written communication abilities
  • Ability to develop strong working relationships with management, clinical staff, and colleagues from other areas
About Holland Bloorview

Holland Bloorview Kids Rehabilitation Hospital is Canada's largest pediatric rehabilitation hospital, serving over 8,500 families annually. We are a top 40 Canadian research hospital, fully affiliated with the University of Toronto, and renowned for our expertise in partnering with clients and families to provide exceptional care.

We offer an inspiring, inclusive, innovative, and collaborative work environment with competitive compensation and benefit packages and programs that support ongoing learning and professional growth.