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Restaurant Operations Manager

2 months ago

Caledon Village, Ontario, Canada Farren Fun Foods Full time
About the Role

We are seeking a highly skilled and experienced Restaurant Operations Manager to join our team at Farren Fun Foods. As a key member of our management team, you will be responsible for overseeing the day-to-day operations of our restaurant, ensuring that we maintain the highest standards of quality, service, and customer satisfaction.

Key Responsibilities
  • Financial Management: Analyze and manage the restaurant's budget to optimize profits and minimize costs.
  • Operations Planning: Develop and implement operational plans to ensure efficient use of resources and maximize customer satisfaction.
  • Staff Management: Recruit, train, and supervise a team of staff to ensure that they have the skills and knowledge required to deliver exceptional customer service.
  • Customer Service: Ensure that all customers receive a high level of service and that their complaints or concerns are addressed promptly and professionally.
  • Health and Safety: Ensure that the restaurant is maintained in a clean and safe environment, and that all health and safety regulations are adhered to.
  • Inventory Management: Manage the inventory of food, ingredients, and supplies to ensure that we have the necessary stock to meet customer demand.
  • Marketing and Promotion: Develop and implement marketing and promotion strategies to attract new customers and retain existing ones.
Requirements
  • Education: Secondary (high) school graduation certificate or equivalent.
  • Experience: 7 months to less than 1 year of experience in a restaurant management role or equivalent experience.
  • Skills: Excellent communication and interpersonal skills, ability to work under pressure, and strong analytical and problem-solving skills.
What We Offer
  • Competitive Salary: A competitive salary and benefits package.
  • Opportunities for Advancement: Opportunities for career advancement and professional development.
  • Support for Diversity and Inclusion: A commitment to diversity and inclusion, with programs and resources in place to support employees from diverse backgrounds.