Restaurant Operations Manager

3 weeks ago


Waterloo, Ontario, Canada Milestones Bar and Grill Full time

About the Position:

Milestones Bar and Grill is seeking an experienced Restaurant Operations Manager to join our team. As a key member of our management team, you will be responsible for overseeing the day-to-day operations of our restaurant, ensuring that our high standards of quality and customer service are consistently met.

Key Responsibilities:

  • Analyze budgets to boost and maintain the restaurant's profits.
  • Monitor staff performance and provide constructive feedback.
  • Set staff work schedules and ensure adequate staffing levels.
  • Determine the type of services to be offered and implement operational procedures.
  • Ensure health and safety regulations are followed and maintain a safe working environment.
  • Negotiate arrangements with suppliers for food and other supplies.
  • Address customer complaints or concerns in a professional and courteous manner.
  • Plan and control budgets and inventory to minimize waste and optimize resources.
  • Negotiate with clients for the use of facilities.
  • Recruit, organize, train, and manage staff to ensure that they have the necessary skills and knowledge to perform their duties effectively.
  • Plan, organize, direct, control, and evaluate daily operations to ensure that they are running smoothly and efficiently.

Requirements:

  • 2+ years of experience in a similar role.
  • Excellent communication and leadership skills.
  • Able to work in a fast-paced environment and under pressure.
  • Strong analytical and problem-solving skills.
  • Able to multitask and prioritize tasks effectively.

About Us:

Milestones Bar and Grill is a leading restaurant chain that prides itself on serving high-quality food and providing exceptional customer service. We are committed to creating a positive and supportive work environment for our employees and are seeking talented and motivated individuals to join our team.



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