Linkin Support Analyst

4 weeks ago

Regina, Saskatchewan, Canada Government of Saskatchewan Full time
About the Role

The Government of Saskatchewan is seeking a highly motivated and innovative Linkin Support Analyst to join our team. In this role, you will provide first-level business system support to frontline users of the Linkin system, working closely with Ministry program areas and technology partners.

Key Responsibilities
  • Troubleshoot applications and programs, collaborating with Ministry of SaskBuilds and Procurement and other technology partners as needed.
  • Assist with fixing application defects and planning system enhancements.
  • Analyze defects and errors to provide business areas with options and recommendations for systems fixes or temporary workarounds.
  • Problem solve, gather requirements, and test system enhancements.
  • Act as a liaison between the business and Information Technology service provider(s) to ensure production systems are running efficiently and effectively.
Requirements
  • Ability to write detailed, accurate, and clear technical material, such as user, systems, and requirements documentation.
  • Ability to orally explain or present technical information to technical and non-technical individuals and/or groups.
  • Ability to accurately review and interpret operational direction for the ministry and link it to future operations.
  • Ability to establish testing criteria and execute acceptance testing to ensure complete and accurate functionality of enhanced systems.
  • Ability to identify, explore, and evaluate options on data, processes, and methodologies, information technology, and potential systems design.
What We Offer
  • Dynamic, challenging work for talented individuals.
  • Positive, inclusive work environments.
  • Competitive salary.
  • Comprehensive benefits package, including pension.
  • Training and support.
  • Vacation, earned days off, and other types of leave.
  • Advancement opportunities.

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