Retail Operations Leader

4 days ago


Saskatoon, Saskatchewan, Canada BoxLunch & Hot Topic Full time
Store Manager

At BoxLunch & Hot Topic, we're passionate about delivering exceptional customer experiences and creating a fun work environment. We're on the search for a Store Manager who will lead our team in achieving store objectives.

Key Responsibilities:
  • Sales Performance: Ensure your store meets or exceeds sales targets by effectively managing inventory, merchandise displays, and promotional events.
  • Team Leadership: Recruit, develop, and retain a high-performing team of retail professionals who share our passion for pop culture and music.
  • Customer Engagement: Develop and implement strategies to create buzz and drive customer engagement through social media, email marketing, and in-store events.
  • Operations Excellence: Lead an operationally sound business by maintaining accurate records, managing payroll and scheduling, and controlling shrink/loss prevention.
  • Communication: Collaborate with retail leadership and HQ partners to stay informed about trends, customer feedback, and best practices.
Requirements:
  • Experience: At least 1-2 years of retail store management experience with a proven track record of success.
  • Education: High school diploma or equivalent; a degree is a plus.
  • Skills: Excellent communication, recruiting, and operations skills; ability to navigate changing priorities and adapt to new technologies.
  • Culture Fit: Passion for pop culture and music; open-mindedness and a willingness to learn about fandoms and trends.


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