Store Operations Manager

3 weeks ago

Yellowknife, Northwest Territories, Canada Warehouse One - The Jean Store Full time
Job Description

As an Assistant Store Manager with Warehouse One, you will play a vital role in the success of your store. In this position, you will have the opportunity to model outstanding customer service, take ownership of your store's sales performance and operations, and coach team members to excel.

Responsibilities
• Deliver exceptional customer service and lead your team to do the same
• Drive the Warehouse One Perks customer loyalty program to secure repeat customers
• Create and foster a positive work environment where all team members are driven to meet and exceed store performance goals
• Manage store operations, including assigning and following up on tasks, performing store opening and closing duties, and scheduling for the store
• Ensure the store looks great for our customers by participating in store housekeeping and visual displays

Requirements
• An experienced retail leader capable of motivating, training, and coaching others to success
• Sales driven and customer service focused, with an eye for fashion and a drive to help customers find clothing they love
• Energetic and able to respond to the ever-changing needs of our fast-paced retail environment
• Able to stand for extended periods, climb a ladder, and move and handle boxes of merchandise (weighing up to 30 pounds) and fixtures throughout the store
• Flexible in availability, able to work a minimum of 32 hours per week including day, evening, and weekend shifts
• Embodies WHO WE ARE at Warehouse One; Friendly, Caring, Committed, Real

About Warehouse One
Proudly clothing Canada since 1977, our mission is to offer our customers well-made, affordable, comfortable, and stylish clothing in a wide range of inclusive sizes. At Warehouse One, we are the destination for jeans and everything else to complete the perfect look. Our wide range of inclusive sizing options makes it easy for everyone to look and feel their best.

Our Core Values
• FRIENDLY: Being friendly means having a pleasant, helpful approach to everything we do. A friendly attitude and genuine smile lets people feel welcome and comfortable in our stores.
• COMMITTED: We are committed to having a wide selection of quality, affordable jeans. We are dependable, performance driven, and devoted to helping our customer.
• CARING: We are open-hearted and care about our co-workers, customers, and the people in our community. We genuinely care that our customers look and feel good in Warehouse One clothing.
• REAL: Being "real" means we are down-to-earth, unpretentious, honest, and sincere. We only give honest, helpful advice to our customers.

Community Involvement
At Warehouse One, we are enthusiastic and proud partners of Make-A-Wish Canada, helping them create life-changing wishes for children with critical illnesses. So far, we have helped grant over 100 wishes and have raised over one-million dollars with the help of our teams and customers.

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