Hearing Care Specialist

1 month ago

Nanaimo, British Columbia, Canada Amplifon Full time

About Amplifon

Amplifon is a global leader in hearing care, dedicated to delivering a personalized, best-in-class customer experience to individuals who require hearing assistance. With a network of clinics across Canada, our Hearing Care Professionals are committed to supporting millions of Canadians who are hearing-impaired.

About the Role

As a Hearing Care Professional, you will play a vital role in empowering individuals to rediscover the emotions of sound. Your responsibilities will include:

  • Conducting comprehensive hearing tests and interpreting results to select suitable hearing aid solutions
  • Counseling clients on the latest hearing aid technology and identifying solutions that address their hearing needs and lifestyle
  • Building relationships with clients through a caring and personalized experience, providing continuous client care and support
  • Remaining current on industry trends and technology to provide clients with ongoing hearing health education
  • Fostering hearing healthcare awareness through community outreach and partnerships
  • Contributing clinical expertise to corporate initiatives and projects, supervising or mentoring students and trainees as needed
  • Collaborating with colleagues to create a welcoming, efficient, and high-performing clinic culture that meets company standards

What We Offer

  • Competitive Compensation: We provide a competitive pay structure, including industry-leading salaries and incentive bonus opportunities
  • Robust Benefits: We offer a comprehensive benefit package, company RRSP match, ample paid time off, and more to foster an award-winning employee experience
  • Growth: As our team grows, we offer continuous professional development and growth opportunities to ensure our employees are engaged, challenged, and satisfied
  • Impact: We help our clients rediscover the emotions of sound, and we have fun doing it Our teams around the world are passionate about working together to change lives

What We're Looking For

We are seeking a Hearing Care Professional who possesses:

  • A graduate degree in a recognized Hearing Instrument Practitioner or Audiology program
  • Registration and good standing with applicable regulatory colleges or provincial governing bodies
  • Current knowledge of hearing aid technology and devices
  • Ability to build and maintain professional relationships with clients and colleagues
  • Ability to work independently, autonomously, and collaboratively
  • Adherence to professional, ethical, and regulatory standards
  • Strong technical aptitude and computer proficiency
  • Knowledge of insurance and agency coverage for hearing care services

Accommodations

Amplifon is committed to fostering an inclusive, accessible environment where all employees and members of the public feel valued, respected, and supported. We are dedicated to building a workforce that reflects the diversity of the public and communities we serve. We do not discriminate on the basis of race, national or ethnic origin, colour, religion, age, sex, sexual orientation, gender identity or expression, marital status, family status, genetic characteristics, disability, and conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered. Persons with disabilities who need accommodation in the application process or those needing job postings in an alternative format may email their request to or call our Call Center at --- and our Call Center Representative will direct your call to the appropriate HR teammate.

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