Banking Advisor
3 weeks ago
About the Role:
As a Banking Advisor at National Bank, you will have the opportunity to work in a dynamic and supportive environment where you can grow your skills and advance your career.
Key Responsibilities:
- Greet clients and answer their questions
- Help clients use our banking applications and ABMs
- Listen to clients' needs and resolve complex situations
- Give advice and offer transaction solutions for Personal Banking clients
- Build lasting business relationships with clients
- Ensure client satisfaction and engagement
- Refer clients to specialist colleagues for their specific needs
- Adhere to compliance and risk management rules
About the Team:
You will be part of a team of experts who are passionate about delivering exceptional client experiences. Our team values diversity, inclusivity, and collaboration. We work together to ensure our clients reach their goals and colleagues do what they love.
What We Offer:
- Competitive compensation
- Flexible benefits to promote your wellbeing and that of your family
- Opportunities for career growth and development
- A dynamic and supportive work environment
Requirements:
- Hold a college diploma (DEC) or equivalent
- Customer service experience, inclusive attitude, and openness to diversity
- Positive attitude and empathy for clients
- Interest in technology and skilled in sharing knowledge
- Ability to adapt to different situations
Language: French, Spanish
Skills: Accountability, Brand Ambassadorship, Business Development, Client-focused, Detail-oriented, Digital literacy, Driving Results, Emotional Intelligence, Empathy, Humility, Learning Agility, Oral Communication, Teamwork
Benefits: Health and wellness program, flexible group insurance, generous pension plan, employee Share Ownership Plan, employee and Family Assistance Program, preferential banking services, opportunities to get involved in community initiatives, telemedicine service, virtual sleep clinic
Why Join Us:
We are a bank on a human scale that stands out for its courage, entrepreneurial culture, and passion for people. Our mission is to have a positive impact on peoples' lives. Our core values of partnership, agility, and empowerment inspire us, and inclusivity is central to our commitments.
Let's Work Together:
If you are passionate about delivering exceptional client experiences and growing your skills, we encourage you to apply for this exciting opportunity.
Language: French, Spanish
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