Freelance Luxury Brand Experience Specialist

4 weeks ago


Toronto, Ontario, Canada CXG Full time
About CXG

CXG is a global customer experience agency that serves premium and luxury brands, helping them achieve profitable growth by transforming transactional moments into meaningful relationships and emotional experiences.

With a network of 170+ customer experience experts across 70 countries, we collaborate with brands to evaluate their experiences and develop programs that support a strong experience and business culture.

Customer Experience Evaluator Role

We are seeking Customer Experience Evaluators (CXEs) based in Ontario, Canada, who are passionate about sharing their opinions about their experiences in luxury stores. As a CXE, you will conduct discreet evaluations of your favorite luxury brands in markets such as beauty, fashion, jewelry, watches, or automobiles and provide us with your feedback.

Key Responsibilities:

  • Conduct evaluations of luxury brands in various markets
  • Share your opinions and feedback with our team
  • Interact with people and provide a unique perspective on luxury retail experiences
  • Be organized and prompt in your evaluations
  • Have a good understanding of the Fashion/Beauty/Jewellery/Watch/Automobile industry
  • Be proficient in English (written and spoken) and/or local language
Requirements

We are looking for individuals who are:

  • Passionate about customer experience
  • Likes to interact with people
  • Organized and prompt
  • Have a good understanding of the Fashion/Beauty/Jewellery/Watch/Automobile industry
  • Proficient in English (written and spoken) and/or local language

We welcome applicants who are enthusiastic about luxury retail and customer experience. If you are a premium or luxury brand shopper or fan, we encourage you to apply.



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