Security Concierge
1 month ago
As a Security Concierge at FirstService Residential, you will play a vital role in ensuring the safety and security of our clients and their properties. This is a unique opportunity to join a dynamic team and make a real difference in the lives of others.
Key Responsibilities:- Provide exceptional customer service to clients, customers, contractors, and visitors to our properties.
- Identify and clarify residents' needs and desires, answer questions, give directions, and instructions.
- Manage and screen messages, schedule access for authorized vendors, and maintain guest privacy and organization reputation.
- Ensure all safety and access control procedures are followed and maintain a safe work environment.
- Provide protection to clients, residents, and property, and assist/support by answering customer inquiries and directing as required.
- Observe floors and stairways to ensure they are clear of debris, obstructions, and fire hazards, and that access doors to sensitive/priority areas are locked.
- Enforce client's rules, regulations, Municipal, Ontario, and Canadian Laws, and assist Police and Medical Staff when required.
- Perform routine property patrols of all levels of building, parking areas, and perimeter, and respond to emergencies and fire alarms.
- Follow up with daily documentation, daily occurrence log, incident reports, and front desk software as required.
- Must possess a valid Ontario Security License.
- High school diploma or equivalent preferred. Completion of College level courses with concentration in Business/Hospitality or Police/Security Foundations would be an asset.
- Must be able to lift 50 lbs, sit for extended periods, stand for extended periods, and communicate effectively with clients.
FirstService Residential is North America's foremost property management firm specializing in Property Management, Front Desk Security Guards, Cleaners, and Superintendents within our Property Services Department. We are recognized as a Great Place to Work and offer competitive salaries, top benefits, and career training. Our associates enjoy an inclusive work environment and a rich culture of collaboration and mutual respect.
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