Customer Service Representative
12 hours ago
Job Summary:
U-Haul is seeking a Customer Service Representative to join our team. As a Customer Service Representative, you will be the face of our company, providing exceptional service to our customers and ensuring they have a positive experience with our products and services.
Responsibilities:
- Assist customers with U-Haul products and services, both in-person and over the phone.
- Use U-Scan technology to manage rentals and inventory.
- Move and hook up U-Haul trucks and trailers.
- Clean and inspect equipment on the lot, including checking fluid levels.
- Answer customer questions and educate them on our products and services.
- Prepare rental invoices and accept equipment returned from rental.
- Install hitches and trailer wiring.
- Fulfill propane and drive a forklift (certification offered through U-Haul upon employment).
- Participate in ongoing continuous education through U-Haul University.
Requirements:
- Valid driver's license and ability to maintain a good driving record.
- High school diploma or equivalent.
Work Environment:
The work involves moderate risks or discomforts, requiring special safety precautions. May be required to use protective clothing or gear.
Physical Demands:
The work requires some physical exertion, including long periods of remaining stationary, moving around indoors and outdoors, and positioning oneself to reach objects at varying heights.
U-Haul Offers:
- Paid holidays, vacation, and sick days, if eligible.
- Career stability.
- Gym Reimbursement Program, if eligible.
- Opportunities for advancement.
- Valuable on-the-job training.
- Complete Benefit Plan, if eligible.
- RRSP payroll deduction plan.
- Deferred profit-sharing plan, if eligible.
- You Matter Program (EAP).
- Mindset App Program.
- Wellness Programs.
- Discounts on Apple products, Dell computers, hotels, and more.
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