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Shift Supervisor

1 month ago


Markham, Ontario, Canada Wendy's Restaurant Full time
Job Title: Shift Manager

We are seeking a highly motivated and organized Shift Manager to join our team at Wendy's Restaurant. As a Shift Manager, you will be responsible for leading a team of food service staff and ensuring that our customers receive exceptional service and high-quality food.

Key Responsibilities:
  • Team Leadership: Supervise and coordinate the activities of food service staff, including cooks, food service counter attendants, and food preparers.
  • Customer Service: Ensure that food and service meet quality control standards and address customer complaints or concerns in a professional manner.
  • Operations: Establish methods to meet work schedules, estimate ingredient and supplies required for meal preparation, and maintain records of stock, repairs, sales, and wastage.
  • Training and Development: Train staff in job duties, sanitation, and safety procedures, and provide feedback and coaching to improve performance.
Work Environment:

As a Shift Manager at Wendy's Restaurant, you will work in a fast-paced environment with tight deadlines and a physically demanding job. You will be required to stand for extended periods, bend, crouch, kneel, and walk.

Requirements:
  • Education: No degree, certificate, or diploma required.
  • Experience: 7 months to less than 1 year of experience in a food service environment.
  • Language: English.
What We Offer:

We offer a competitive salary and benefits package, as well as opportunities for career advancement and professional development. If you are a motivated and organized individual who is passionate about delivering exceptional customer service, we encourage you to apply for this exciting opportunity.