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Strategic Process Director

2 months ago

Toronto, Ontario, Canada Royal Bank of Canada> Full time

Job Summary

The Director, Enterprise Strategy & Transformation will be responsible for developing, prioritizing and managing a robust pipeline of strategic process improvement initiatives. The ideal candidate will lead strategic reviews of segments, lines of business, functions and key processes, ensuring the process and productivity strategies are well developed, articulated and aligned across businesses and with enterprise perspective/priorities.

Key Responsibilities

  • Develop, prioritize and manage a robust pipeline of strategic process improvement initiatives
  • Lead strategic reviews of segments, lines of business, functions and key processes, ensuring the process and productivity strategies are well developed, articulated and aligned across businesses and with enterprise perspective/priorities
  • Perform complex strategic process reviews, from an End-to-End and Customer centric lens for senior executives, business units, and functional teams
  • Lead the implementation of multiple Process Improvement opportunities in tandem and in partnership with business units and functions
  • Provide thought leadership around Process Re-Engineering (e.g. E2E/F2B Design, 'Shift to Left' Re-Engineering, Straight-through-processing, Lean, Workflow, Workforce Management, RPA/RDA/RCA, Zero base design) to business partners
  • Support senior leaders, strategists, functions and cross-functional project teams with rigorous strategic insight based on thorough research and analysis

Requirements

  • 8+ years' experience in Corporate Strategy, Consulting, Financial Services, Process Improvement/Optimization, Machine Learning / AI, FinTech or technology company
  • 4+ years of deep and broad management consulting experience with an emphasis on business strategy or Process / Productivity Improvements
  • MBA or graduate / post-graduate or professional designations or equivalent
  • Experience leading a project team, along with demonstrated ability in project & process design, management and implementation
  • Experience with new/emerging businesses and digital business models
  • Experience in applying next generation Technologies (RPA, Workflow, AI/ML) to existing Business Processes that will enable Straight-Through-Processing
  • Interpersonal skills and ability to develop strong relationships at every level of the organization
  • Strong written and oral presentation skills and presence
  • Strong technical ability with PowerPoint, Excel and Word
  • Comfort working in ambiguous situations and across different business units

Preferred Qualifications

  • Lean Black Belt or Process Improvement Designations

What We Offer

  • A comprehensive Total Rewards Program including bonuses and flexible benefits and competitive compensation
  • Leaders who support your development through coaching and managing opportunities
  • Ability to make a difference and lasting impact
  • Flexible work/life balance options
  • Work in a dynamic, collaborative, progressive, and high-performing team
  • Opportunities to do challenging work

Job Skills

Adaptability, Commercial Acumen, Communication, Decision Making, Group Problem Solving, Long Term Planning, Managerial Courage, Organizational Leadership, Strategic Thinking