Sales Team Lead

3 weeks ago

Montreal, Quebec, Canada Little Burgundy Full time

Job Summary

We are seeking a highly motivated and experienced Sales Team Lead to join our team at Little Burgundy. As a Sales Team Lead, you will be responsible for leading and developing a successful sales team, meeting and exceeding sales goals, and providing exceptional customer service.

Key Responsibilities

  • Lead and develop a high-performing sales team to meet and exceed sales goals and standards of performance
  • Assist in training and developing sales team members to ensure they have the skills and knowledge needed to succeed
  • Provide feedback, coaching, and accountability to sales team members to ensure they are meeting expectations
  • Supervise and manage all aspects of daily store operations in the absence of the store manager
  • Supervise and manage all aspects of Loss Prevention practices in the absence of the store manager
  • Effectively communicate all store needs to the store manager
  • Complete bank deposits and other assigned tasks promptly
  • Complete all required training and development programs
  • Provide a fun, full-service experience to all customers
  • Resolve customer issues effectively and efficiently
  • Understand and demonstrate the Little Burgundy culture to the sales team

Requirements

  • Prior retail sales experience preferred
  • Ability to multi-task in a fast-paced environment
  • Excellent interpersonal and customer service skills
  • Desire to succeed in a fast-paced retail environment
  • Bilingualism as required (Quebec only)
  • Willingness to learn and take on new challenges
  • Ability to work night and weekend shifts
  • Ability to climb, reach, bend, and lift up to 50 pounds
  • Stand for long periods of time
  • Must be at least 18 years of age

What We Offer

At Little Burgundy, we offer a competitive salary, commission, and bonus structure, as well as a comprehensive benefits package, including medical, vision, and dental insurance, a vacation package, and community service hours. For more information on our benefits, please visit our website.

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