Hotel Operations Manager

7 days ago


SainteAnnedesMonts, Quebec, Canada Sépaq Full time
Job Summary

We are seeking an experienced Hotel Operations Manager to join our team at Sépaq. As a key member of our management team, you will be responsible for overseeing the day-to-day operations of our hotel and ensuring exceptional guest experiences.

About the Role
  • This is a permanent full-time position with a salary range of $60,000 - $80,000 per year, depending on experience.
Key Responsibilities

The successful candidate will be responsible for:

  • Coordinating activities with other work units or departments to ensure seamless operations;
  • Recruiting, training, and supervising staff to ensure excellent service delivery;
  • Establishing and implementing policies and procedures to maintain high standards;
  • Greeting customers and providing exceptional customer service;
  • Investigating complaints and resolving issues promptly;
  • Motivating staff to achieve targets and improve performance.
Requirements
  • Degree in Business Administration, Hospitality Management, or related field;
  • 3-5 years of experience in a similar role, preferably in a hotel or hospitality setting;
  • Excellent leadership and communication skills;
  • Ability to work under pressure and make decisions quickly;
  • Proactive and resourceful with a strong focus on quality and customer satisfaction.
Benefits

As a valued member of our team, you will enjoy:

  • A competitive salary and benefits package;
  • Ongoing training and development opportunities;
  • A dynamic and supportive work environment;
  • The opportunity to work with a talented team of professionals;
  • The chance to make a real difference in the lives of our guests.


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