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Team Leader

2 months ago

Oshawa, Ontario, Canada McDonald's Full time
About the Role

We are seeking a highly motivated and experienced Shift Manager to join our team at McDonald's. As a Shift Manager, you will be responsible for leading a team of employees to deliver exceptional customer service and drive sales growth.

Key Responsibilities
  • Team Leadership: Inspire and motivate a team of employees to achieve sales targets and provide excellent customer service.
  • Operational Excellence: Ensure that all restaurant operations are running smoothly, including food preparation, customer service, and inventory management.
  • Customer Service: Provide exceptional customer service to ensure customer satisfaction and loyalty.
  • Training and Development: Provide on-the-job training and coaching to employees to develop their skills and knowledge.
  • Inventory Management: Manage inventory levels to minimize waste and ensure that all products are available to customers.
  • Financial Management: Manage cash handling, sales, and labor costs to ensure that the restaurant is profitable.
Requirements
  • Leadership Experience: 1 year or more of leadership experience in a fast-paced environment.
  • Communication Skills: Excellent communication and interpersonal skills to lead a team and interact with customers.
  • Problem-Solving Skills: Ability to analyze problems and develop solutions to improve restaurant operations and customer service.
  • Time Management Skills: Ability to manage multiple tasks and priorities to ensure that all responsibilities are met.
What We Offer
  • Competitive Salary: A competitive salary and benefits package.
  • Opportunities for Advancement: Opportunities for career advancement and professional growth.
  • Training and Development: Ongoing training and development to help you succeed in your role.