Client Service Specialist

3 weeks ago


Laval, Quebec, Canada Royal Bank of Canada Full time

Job Summary

We are seeking a highly motivated and customer-focused individual to join our team as a Client Service Specialist. In this role, you will be responsible for delivering exceptional client experiences through proactive engagement, strong communication, and a passion for putting clients first.

Key Responsibilities

  • Proactively engage with clients in the branch and deliver an outstanding service experience
  • Foster strong relationships with clients and partners to drive business growth and retention
  • Contribute to team results by identifying sales and referral opportunities, and providing exceptional client solutions

Requirements

  • Demonstrated passion for putting clients first and success in a target-driven solutions environment
  • Drive and self-motivation, along with excellent communication skills and emotional intelligence
  • Fluency in both French and English to serve RBC's French and English-speaking clients

What We Offer

  • A comprehensive Total Rewards Program, including bonuses and flexible benefits
  • A world-class training program in financial services
  • Excellent career development and access to a variety of job opportunities across business and geographies


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