Senior Director of Pharmacy Operations
1 month ago
We are seeking a highly experienced and skilled Senior Director of Pharmacy Operations to lead our pharmacy operations in Manitoba, Saskatchewan, and Northern Ontario. As a key member of our leadership team, you will be responsible for driving the success of our pharmacies, ensuring a safe and effective pharmacy practice, and providing exceptional patient care.
The successful candidate will have a passion for the business, proven operational experience, and a desire to make a difference by leading colleagues to develop their skills, build accountability, get results, and provide a positive customer and employee experience.
Key Responsibilities:- Financial/Business Growth:
- Oversee the financial performance of our pharmacies, including labor, inventory, and growth opportunities.
- Develop and implement strategies to drive sales and script growth, and maintain a thorough understanding of the competitive landscape.
- Collaborate with the enterprise pharmacy team to identify opportunities for improvement and implement changes.
- Culture & Colleagues:
- Lead by example, embodying our culture principles and values, and fostering a positive, performance-driven culture.
- Develop and implement recruitment and retention strategies to attract and retain top talent.
- Provide coaching and mentoring to Pharmacy Directors to develop their skills and leadership abilities.
- Enablement & Operational Excellence:
- Monitor and review sales projections, labor, and workflow, and identify opportunities for improvement.
- Collaborate with Directors to implement programs and initiatives, and ensure compliance with provincial pharmacy regulations.
- Lead and advise on the timely execution of pharmacy projects and initiatives.
- Cross Functional Collaboration & Leadership:
- Build and maintain strong relationships with District Managers and Vice Presidents of respective grocery banners.
- Collaborate with the enterprise pharmacy team to drive business results and improve pharmacy operations.
- 10+ years of progressive, management-related experience in pharmacy operations.
- Bachelor of Science in Pharmacy or equivalent.
- MBA preferred.
- Excellent business acumen and leadership skills.
- Strong understanding of retail pharmacy processes and the competitive landscape.
- Proven track record of leading ground-breaking change efforts and driving business results.
- Strong interpersonal and people leadership skills, with the ability to empower a team.
- Demonstrated skills in relationship building and influencing to achieve results.
- Strong leadership, collaboration, coaching, and mentoring skills required.
- Strong verbal and written communication skills.
- Ideal candidate will reside in Winnipeg, MB, with regular travel required.
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