Commercial Arrangement Advisor

3 weeks ago

Toronto, Ontario, Canada Osler Full time
Job Title: Commercial Arrangement Advisor

Osler, a leading business law firm, is seeking a skilled Commercial Arrangement Advisor to join our team. As a key member of our Pricing team, you will play a vital role in developing and implementing the firm's client engagement process, focusing on rates and fee arrangements.

Key Responsibilities:
  • Oversee and manage all aspects of client fee arrangements, ensuring accurate and timely billing.
  • Lead the annual client/matter rate renewal strategy and process, including retroactive reflection on aspects both externally and internally.
  • Work closely with the Senior Manager, Pricing to ensure alignment of various pricing strategies and assist with overlapping projects.
  • Liaise with our Billing Management Committee and others in developing the Firm's fee strategy and managing annual fee arrangements and Alternative Fee Arrangement structures.
  • Communicate regular updates and escalation plans to Firm Management as required.
  • Provide coaching, advice, and support to Partners to build and enhance client relationships well in advance of client rate renewal kickoff.
  • Proactively manage the portfolio of rate renewals and enable a tracking system to give client relationship partners adequate time to engage in negotiating fee arrangements with their clients.
  • Analyze profitability of fee arrangements to demonstrate client value and Firm profitability.
  • Understand legal industry trends and its impact on fee arrangements.
  • Work closely with our billing compliance team and members of the Pricing and Legal Project Management team to ensure rate arrangements are seamlessly, accurately, and efficiently implemented.
  • Engage in quality control measures to ensure accuracy of data in the Rates Database, ADERANT, and other systems as required.
Requirements:
  • University degree, preferably in a business discipline.
  • Minimum of five years of progressive experience, preferably in a finance/billing/project management function within the legal or professional services industry.
  • General experience working in a law firm Finance department and familiarity with how eBilling systems function (e.g. Legal Tracker, Counsellink, Tymetrix, etc.) and accounting systems (e.g. Aderant or Elite).
  • An understanding of law firm economics, billing processes, and pricing strategies.
  • Excellent drafting and verbal and written communication skills.
  • Highly responsive with a service-oriented attitude.
  • Personal integrity and judgment, coupled with a strong work ethic.
  • Self-motivated, highly organized with excellent time management skills.
  • Proven ability to work as part of a team. Capable of building and maintaining effective working relationships to become a trusted advisor to lawyers, assistants, administrative personnel, and a willingness to cooperate and share knowledge.
  • Strong analytical skills to look beyond financial data / report and prepare concise and actionable insight to aid business decision making and risk assessment.
  • Persuasive and clear communicator to effectively negotiate terms with the Firm's clients while maintaining positive relationships between the Firm and their clients.
  • Solid knowledge of Excel and other MS Office products is a requirement; use of the following financial analytical and reporting tools is considered an asset: SQL, MS Access, ADERANT, and Power BI.
  • Strong interest in technology and strong computer literacy; proven ability to learn new software and programs and keep up to date with developments.
  • Comfortable working in a fast-paced environment, juggling priorities and dealing with large amounts of information efficiently and effectively.
What We Offer:
  • A dynamic and exciting work environment.
  • A unique firm culture that nurtures mentoring and the exchange of ideas.
  • Opportunities for professional growth and development.
  • A competitive compensation package.
  • A comprehensive benefits program.
How to Apply:

Please submit your application, including a cover letter and résumé, to the contact information provided. We thank all applicants for their interest in Osler; however, only chosen applicants will be contacted. Osler is committed to fostering a diverse and inclusive work environment, and we welcome and encourage applications from people with disabilities and people with diverse backgrounds, identities, and cultures. Accommodations are available upon request for candidates in all phases of the selection process.

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