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Customer Service Representative

2 months ago


Listowel, Ontario, Canada Westburne Full time

Job Summary

We are seeking a highly motivated and customer-focused Sales Associate to join our team at Westburne. As a Sales Associate, you will play a key role in building relationships with our customers, assisting with product inquiries, and supporting the field sales and project management teams.

Key Responsibilities

  • Act as a liaison between customers and field sales representatives to provide exceptional customer service.
  • Consistently achieve a high level of customer satisfaction by resolving product inquiries and issues in a timely and professional manner.
  • Support the sales team by maintaining accurate customer databases and processing orders efficiently.
  • Develop and maintain strong relationships with customers to drive sales growth and customer loyalty.

Requirements

  • 1-2 years of prior inside/counter sales experience.
  • Proven ability to communicate effectively and build strong customer relationships.
  • Ability to prioritize multiple tasks and work well under pressure while maintaining a positive attitude.
  • Strong interpersonal skills and ability to impart knowledge to customers.

What We Offer

  • A positive work-life balance in an ever-changing and motivated environment.
  • Competitive compensation, a series of benefit options, and pension packages.
  • The opportunity for success and growth across the organization.

How to Apply

  • Apply for this role if you are a motivated and customer-focused individual who is passionate about delivering exceptional customer service.
  • We thank all candidates for their interest, however, only candidates selected for interviews will be contacted.