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Retail Store Manager

2 months ago

StrathroyCaradoc, Canada 2602853 Ontario Inc. oa MacEWEN Strathroy Full time
Job Summary

We are seeking a highly skilled and experienced Retail Store Manager to join our team at MacEWEN Strathroy. As a key member of our management team, you will be responsible for overseeing the daily operations of our retail store, ensuring exceptional customer service, and driving sales growth.

Key Responsibilities
  • Staff Supervision
    • Supervise and manage a team of sales staff, including apprentices, sales associates, and design team members.
    • Assign tasks and duties to ensure efficient store operations.
  • Merchandise Management
    • Order and receive merchandise, ensuring accurate inventory levels.
    • Authorize returns and exchanges, resolving any issues that may arise.
  • Store Operations
    • Establish and maintain work schedules, ensuring adequate staffing levels.
    • Prepare and submit reports on sales volumes, merchandising, and personnel matters.
    • Resolve customer complaints and supply shortages in a timely and professional manner.
  • Financial Management
    • Manage cash handling and oversee payroll administration.
  • Performance Management
    • Conduct regular performance reviews, providing feedback and coaching to staff members.
Personal Qualities
  • Leadership Skills
    • Accurate and reliable, with a focus on delivering exceptional results.
    • Excellent interpersonal and communication skills, with the ability to motivate and inspire team members.
    • Flexible and adaptable, with a strong work ethic and commitment to excellence.
  • Business Acumen
    • Strong business acumen, with the ability to analyze sales data and make informed decisions.
    • Ability to multitask and prioritize tasks, ensuring efficient store operations.
Requirements
  • Education
    • Secondary (high) school graduation certificate.
  • Experience
    • 1 year to less than 2 years of experience in a retail management role.
  • Language
    • Fluent in English, with excellent communication and interpersonal skills.