Guest Experience Lead

1 month ago


Regina, Saskatchewan, Canada Regina Exhibition Association Limited Full time
Job Title: Guest Experience Lead

Regina Exhibition Association Limited is seeking a highly skilled Guest Experience Lead to join our team. As a key member of our operations team, you will be responsible for delivering exceptional guest experiences in our venues.

Key Responsibilities:
  • Conduct outstanding customer service by assisting guests in finding solutions to their needs, addressing their concerns, and providing information about our venues.
  • Uphold REAL safety for internal and external customers by conducting aisle walks, reporting irregularities, and monitoring designated areas.
  • Demonstrate keen knowledge of Events & Venue procedures by obtaining and maintaining a working knowledge of all procedures and directives.
  • Lead and support the Guest Experience Representatives team to achieve high standards in quality customer service.
  • Support and contribute to the overall event experience by greeting, monitoring, and controlling movement of guests, limiting access to the venue, and communicating with Ticket Ops Rep.
Requirements:
  • High school diploma or GED equivalent required.
  • Minimum of 2 years of increasing responsibility within ticket ops/customer service experience, preferably with sports facility, convention center, performing arts facility, or multi-purpose public assembly facility.
  • Previous experience in guests/customer service in forward-facing industries is considered an asset.
  • Strong knowledge of ticketing software and systems required.
  • Bilingual is considered an asset.
What We Offer:
  • Competitive wages and industry-standard benefits.
  • Matching Group RRSP plan.
  • A wide range of employment opportunities to fit your lifestyle.

Regina Exhibition Association Limited is an equal opportunities employer. We welcome applications from diverse candidates. Please submit your resume by October 27, 2024, via the link provided.


  • Guest Experience Lead

    4 weeks ago


    Regina, Saskatchewan, Canada Regina Exhibition Association Limited Full time

    Job Title: Guest Experience LeadJob Summary:We are seeking a highly skilled Guest Experience Lead to join our team at Regina Exhibition Association Limited. As a Guest Experience Lead, you will be responsible for providing exceptional customer service to our guests, ensuring their safety and enjoyment of our events.Key Responsibilities:Conduct outstanding...

  • Guest Experience Lead

    4 weeks ago


    Regina, Saskatchewan, Canada Regina Exhibition Association Limited Full time

    Job SummaryWe are seeking a highly skilled Guest Experience Lead to join our team at Regina Exhibition Association Limited. As a key member of our staff, you will be responsible for providing exceptional customer service to our guests, ensuring their safety and enjoyment of our events.Key ResponsibilitiesCustomer ServiceAssist guests in finding solutions to...


  • Regina, Saskatchewan, Canada beBee Professionals Full time $30,000 - $45,000

    We are seeking a skilled Restaurant Supervisor to oversee daily restaurant operations and ensure excellent service for our guests at beBee Professionals in Regina, Canada.Key Responsibilities:Lead a team of restaurant staff to deliver exceptional customer experiences.Collaborate with management to optimize restaurant operations and maintain high...


  • Regina, Saskatchewan, Canada Capital Ford Lincoln Inc. Full time

    Capital Ford Lincoln Inc. offers a competitive $60,000 salary for an experienced Automotive Customer Experience Specialist.Company OverviewWe are a leading automotive dealership with a strong commitment to customer satisfaction. Our team consists of dedicated professionals who strive to provide exceptional service and support to our customers.Job...


  • Regina, Saskatchewan, Canada Leopold's Tavern Full time

    Our Community Bar CultureWe're a community-driven bar focused on delivering exceptional customer service, quality, and fun. Our goal is to create a welcoming atmosphere for both our guests and staff.


  • Regina, Saskatchewan, Canada Sunrise Motel Full time

    Job Title: Accommodation Supervisor - Team LeadWe are seeking a highly skilled Accommodation Supervisor - Team Lead to join our team at Sunrise Motel. As a key member of our operations team, you will be responsible for overseeing the day-to-day activities of our accommodation services, ensuring a high level of customer satisfaction and operational...

  • Restaurant Team Lead

    4 weeks ago


    Regina, Saskatchewan, Canada McDonald's Full time

    About the RoleWe are seeking a highly motivated and experienced Restaurant Team Lead to join our team. As a Restaurant Team Lead, you will be responsible for inspiring a team, instilling a sense of pride, and creating a culture that helps deliver the world's best Quick Service Restaurant experience.Key ResponsibilitiesMaintaining a safe, secure, and sanitary...


  • Regina, Saskatchewan, Canada Sunrise Motel Full time

    Job Title: Accommodation Supervisor - Team LeadJob Summary: We are seeking a highly skilled Accommodation Supervisor - Team Lead to join our team at Sunrise Motel. As a key member of our operations team, you will be responsible for overseeing the day-to-day activities of our accommodation services, ensuring that our guests receive exceptional service and...


  • Regina, Saskatchewan, Canada Medisca Pharmaceuticals Inc. Full time

    At Brandt, we're dedicated to quality, innovation, commitment, and customer focus. As one of Canada's largest privately owned companies and a Platinum Club member of Canada's Best Managed Companies, we continue to grow in every industry we serve.We're looking for an ambitious Director of Web Experience to lead our growing team to new frontiers in the digital...


  • Regina, Saskatchewan, Canada Luxury Nails & Spa Full time

    Luxury Nails & Spa - Senior Nail Salon Team LeadWe are seeking a highly skilled and experienced Senior Nail Salon Team Lead to join our team at Luxury Nails & Spa. This is a permanent, full-time position offering 35-40 hours of work per week.Key Responsibilities:Supervise, coordinate and schedule activities of workersTrain staff in job duties, safety...

  • Nail Salon Team Lead

    4 weeks ago


    Regina, Saskatchewan, Canada TOP NAILS AND SPA INC Full time

    Job Title: Nail Salon SupervisorJob Summary: We are seeking a highly organized and detail-oriented Nail Salon Supervisor to join our team at TOP NAILS AND SPA INC. The successful candidate will be responsible for overseeing the daily operations of our esthetician's salon, ensuring a high level of customer satisfaction, and providing exceptional leadership to...


  • Regina, Saskatchewan, Canada Caraway Grill ltd Full time

    Job Title: Restaurant Operations LeadThe Caraway Grill ltd is seeking a highly skilled and experienced Restaurant Operations Lead to join our team. This role will oversee the day-to-day operations of our restaurant, ensuring exceptional customer service and high-quality food production.About UsAt Caraway Grill ltd, we pride ourselves on providing a welcoming...


  • Regina, Saskatchewan, Canada Regina Exhibition Association Limited Full time

    Key Responsibilities:The Guest Experience Representative Lead plays a vital role in creating a memorable experience for our guests at Regina Exhibition Association Limited (REAL). This position reports to the Supervisor, Guest Experience & Ticket Operations, and serves as a liaison between guests and the venue. Key responsibilities include:Providing...

  • Nail Salon Team Lead

    4 weeks ago


    Regina, Saskatchewan, Canada TOP NAILS AND SPA INC Full time

    Job Title: Nail Salon Team LeadJob Summary: We are seeking a highly skilled and experienced Nail Salon Team Lead to join our team at TOP NAILS AND SPA INC. The successful candidate will be responsible for overseeing the daily operations of our esthetician's salon, ensuring that all tasks are completed efficiently and effectively.Key Responsibilities:Schedule...


  • Regina, Saskatchewan, Canada Medisca Pharmaceuticals Inc. Full time

    Director of Web ExperienceBrandt's core principles of quality, innovation, commitment, and customer focus drive our growth in every industry we serve, making us one of Canada's largest privately owned companies and a Platinum Club member of Canada's Best Managed Companies.We're seeking an ambitious Director of Web Experience to lead our growing team to new...


  • Regina, Saskatchewan, Canada Farm Credit Canada Full time

    About the RoleFarm Credit Canada is seeking a Senior Customer Digital Experience Analyst to join our team.


  • Regina, Saskatchewan, Canada Brandt Full time

    About BrandtBrandt is a thriving family business based in Regina, Saskatchewan, with over 5,000 employees. We specialize in designing and manufacturing equipment, as well as distributing iconic brands such as John Deere and Peterbilt. Exceptional customer support and deep understanding of our customers' needs are crucial to our success.To drive our continued...


  • Regina, Saskatchewan, Canada Brandt Full time

    About BrandtBrandt Group of Companies is a global company driven by customer success across Canada, the USA, Australia, and New Zealand. Our core principles of quality, innovation, commitment, and customer focus fuel our growth in every industry we serve.We are looking for a Director of Web Experience to lead our growing team in the digital landscape.About...


  • Regina, Saskatchewan, Canada Brandt Full time

    About UsBrandt Group of Companies is a leading global organization with a strong commitment to customer success. With operations in Canada, the USA, Australia, and New Zealand, we offer a diverse range of services across various industries.We are currently seeking an ambitious Digital Experience Strategist to lead our web team and drive the growth of our...


  • Regina, Saskatchewan, Canada HRS Hospitality & Retail Systems Full time

    About the JobAs a seasoned service delivery expert, you will oversee the implementation and support of HRS' cutting-edge hospitality solutions across Poland. Your team will be responsible for delivering exceptional customer experiences to hoteliers and restaurateurs, driving business growth and revenue.About HRSHRS is Oracle's leading hospitality...