Bell Service Host
2 weeks ago
Delivering Exceptional Guest Experiences
The ideal candidate for this role is a highly motivated and service-oriented individual who can provide warm welcomes to our guests, ensuring they feel valued and cared for throughout their stay. As a key member of our team, you will be responsible for creating memorable experiences that leave a lasting impression.
About Marriott International
We are a leading hospitality company with a rich history of providing exceptional service to our guests. Our commitment to excellence has earned us a reputation as one of the most trusted names in the industry.
Job Summary
This role is a critical part of our front desk operations, requiring a high level of attention to detail, excellent communication skills, and a passion for delivering outstanding customer service.
Main Responsibilities:
- Welcome guests warmly and efficiently, handling check-in and check-out procedures with professionalism and courtesy.
- Provide accurate information on hotel facilities, services, and local attractions, exceeding guest expectations whenever possible.
- Respond promptly to guest requests and concerns, taking ownership of resolving issues in a timely and professional manner.
- Maintain a clean and organized workspace, adhering to hotel standards and guidelines.
- Collaborate with colleagues to ensure seamless operation of the front desk, supporting each other to deliver exceptional results.
Requirements:
- High school diploma or equivalent required; post-secondary education preferred.
- No prior work experience necessary; on-the-job training provided.
- Excellent communication and interpersonal skills essential.
- Able to work effectively in a fast-paced environment, prioritizing tasks and managing time efficiently.
- Must be able to lift up to 50 pounds without assistance and 75 pounds with assistance.
Compensation and Benefits
We offer competitive compensation packages, including a starting hourly rate of $19.58, and a comprehensive benefits program that includes medical, dental, and vision coverage, as well as opportunities for career growth and development.
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