Customer Service Representative
19 hours ago
We are seeking a dedicated and customer-focused individual to join our team as a Customer Service Representative. As the first point of contact for our clients, you will play a vital role in ensuring their satisfaction with our products and services.
About UsDream House Kitchens & Interiors Ltd. is a leading provider of kitchen and interior solutions. We are committed to delivering exceptional quality and service to our clients, and we are looking for like-minded individuals to join our team.
Job SummaryThis is a full-time position that requires excellent communication skills, both written and verbal. You will be responsible for responding to client inquiries, resolving complaints, and providing information on our products and services. Your strong problem-solving skills and ability to work in a fast-paced environment will be essential in this role.
Responsibilities- Respond to client inquiries and resolve complaints in a timely and professional manner.
- Provide information on our products and services, including features, benefits, and pricing.
- Act as a spokesperson for the company, representing our brand and values.
- Maintain accurate records of client interactions and feedback.
- Contribute to the development of new business opportunities and partnerships.
- High school diploma or equivalent required; post-secondary education an asset.
- Minimum 2 years of experience in a customer-facing role.
- Excellent communication and interpersonal skills.
- Ability to work in a fast-paced environment and meet deadlines.
- Familiarity with customer relationship management software an asset.
- Competitive salary: $45,000 - $55,000 per year.
- Comprehensive health benefits package, including medical, dental, and vision coverage.
- Opportunities for professional growth and development.
If you are a motivated and customer-focused individual who is passionate about delivering exceptional service, please submit your application, including your resume and cover letter, to our website.
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