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Logistics Coordinator

1 month ago

Surrey, British Columbia, Canada Actalent Full time
Job Overview

We are seeking a highly skilled Logistics Coordinator to join our team at Actalent. In this role, you will be responsible for coordinating and managing logistics operations, ensuring timely deliveries, and providing excellent customer service.

Key Responsibilities
  • Coordinate and manage driver runs for afternoon and evening deliveries.
  • Review emails and respond to dispatch-related inquiries in a timely manner.
  • Input driver runs into Truckmate software accurately and efficiently.
  • C coordinate arrival and departure of city P&D, I/B, and O/B linehaul.
  • Print manifests and working copies as needed.
  • Check in drivers and ensure all PODs and related documents are returned on time.
  • Assign and cover all pick-ups, ensuring smooth operations.
  • Provide exceptional customer service over the phone for pick-up entries or inquiries.
  • Handle any driver issues that arise promptly and professionally.
  • Validate city pickups and print dock stickers correctly.
  • Review drivers' pickups to ensure pictures are taken and uploaded in Vector.
  • Ensure timely delivery to grocery warehouses, meeting high standards.
  • Multitask and monitor driver hours, ensuring efficiency on the road.
  • Answer phone calls from customers and customer service related to dispatch effectively.
  • Handle outside carriers dropping off or picking up shipments with precision.
  • Call in interline bills and set up pickups for interline carriers efficiently.
  • Plan next morning's deliveries for 5-Ton trucks, ensuring all appointments are covered.
  • Arrange necessary swampers for drivers for the next day or evening.
Requirements
  • 1-2 years of experience in dispatching or a related field.
  • 1-2 years of administrative or data entry experience.
  • Strong command of the English language.
  • Proficiency in MS Office, including Excel, Word, and Outlook.
  • High school education or equivalent.
  • Geographical knowledge of the lower mainland.
Additional Requirements
  • Experience in the trucking industry is an asset.
  • Familiarity with Truck Mate (TMW) software is beneficial.
  • Experience in the 3PL industry is considered an advantage.
Compensation and Benefits

The estimated annual salary for this position is $65,000 - $80,000, depending on experience. Actalent offers a comprehensive benefits package, including medical, dental, and vision coverage, as well as a generous paid time-off policy.

We are an equal opportunity employer and welcome applications from diverse candidates. If you are a motivated and organized individual who excels in a fast-paced environment, we encourage you to apply.