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Dairy/Frozen Department Manager

2 months ago


Vaughan, Ontario, Canada Longos Full time
About the Role

We are seeking a highly motivated and experienced Dairy/Frozen Assistant Department Manager to join our team at Longo's. As a key member of our store management team, you will play a vital role in ensuring the success of our dairy and frozen food departments.

Key Responsibilities
  1. Assist the Dairy/Frozen Manager in overseeing daily operations, including inventory management, merchandising, and customer service.
  2. Motivate and mentor team members to achieve high levels of productivity and customer satisfaction.
  3. Provide coaching and training to team members to enhance their skills and knowledge.
  4. Handle customer and team member issues in a professional and timely manner.
  5. Uphold company policies and procedures, including health and safety, food safety, and loss prevention.
  6. Merchandise and manage inventory to meet financial objectives.
  7. Provide exceptional customer service to all customers, team members, and vendors.
Requirements
  1. Minimum of 1-year experience in a dairy/frozen department with a solid understanding of product knowledge.
  2. Strong customer service skills and ability to build relationships with team members and customers.
  3. Ability to lead, coach, motivate, and work in a fast-paced environment.
  4. Strong computer skills and ability to quickly learn new systems.
  5. Ownership to resolve issues with a sense of urgency.
  6. Effective communication and listening skills.
  7. Strong creativity skills and ability to create eye-catching displays.
  8. Ability to role model and inspire behavior consistent with our values.
  9. Work is performed in a store retail environment.
  10. Must be available to work days, evenings, and weekends.
  11. Travel is required to support off-site events.
Why Work with Us
  1. Competitive wages and flexible benefits.
  2. Opportunity to advance your career.
  3. A team that cares and treats you like family.
  4. Culture of teamwork and collaboration.
  5. Celebrates and rewards our team members.

Longo's is committed to providing accommodations for people with disabilities throughout the recruitment process and, upon request, will work with qualified job applicants to provide suitable accommodation in a manner that takes into account the applicant's accessibility needs due to disability.