Seasonal Customer Ambassador

4 days ago


Langley, Canada The Body Shop International Limited Full time
About The Body Shop

We're a pioneering cruelty-free beauty brand that's been making waves since 1976. Our mission is to generate positive economic, social, and environmental impact. We're passionate about empowering people and enriching our planet.

Your Role

As a Seasonal Customer Consultant, you'll be part of our dedicated team of customer advocates. Your primary responsibility will be to offer expert advice to our customers, providing an inspirational insight into our products and philosophy. You'll get to learn about our products, their origins, and proactively engage with customers to find the perfect fit for their preferences and lifestyle.

Key Responsibilities
  • Learn and understand our products, which are packed with natural ingredients sourced through Community Trade programmes.
  • Develop a deep understanding of our customers' needs and recommend products that will make them feel amazing.
  • Support the store management team in driving sales and profit within the store through exceptional customer service.
What We Look For
  • A genuine interest in connecting with customers to drive customer engagement.
  • Flexibility to work evening, weekend, and holiday shifts.
What We Offer
  • Comprehensive onboarding and training to ensure your success.
  • A 50% discount on regular products and 30% on gifts.
  • Freebies and early access to new products.
  • Volunteer time to support causes that matter to you.
  • Opportunities to grow within the brand and develop your skills.
  • A supportive and inclusive work environment.
Talent Drivers

We're looking for individuals who embody our values of collaboration, personal conduct, commerciality, and purpose. If you're passionate about making a difference and want to be part of a dynamic team, we'd love to hear from you.



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