Restaurant Team Leader

1 day ago


Toronto, Ontario, Canada Murphco Inc. Full time
Job Title: Restaurant Team Leader

We are seeking a highly skilled and experienced Restaurant Team Leader to join our team at Murphco Inc.

About the Role:

  • The ideal candidate will have extensive experience in managing teams, with a strong focus on customer satisfaction and staff development.
  • As a Restaurant Team Leader, you will be responsible for leading a team of up to 15 employees, ensuring smooth day-to-day operations, and achieving sales targets.
  • You will work closely with other departments to achieve business objectives, develop new menu items, and implement marketing campaigns.
  • This role requires excellent communication and interpersonal skills, as well as the ability to multitask and work under pressure.

Responsibilities:

Leadership
  • Lead a team of up to 15 employees, providing guidance and coaching to ensure high-quality service and exceptional customer experiences.
  • Conduct regular performance reviews and provide constructive feedback to improve employee performance.
  • Mentor junior staff members, helping them develop their skills and advance in their careers.
Operations
  • Ensure seamless day-to-day operations, including inventory management, ordering supplies, and maintaining high standards of cleanliness and organization.
  • Work closely with the kitchen team to prepare and serve meals, guaranteeing timely delivery and high-quality presentation.
  • Develop and implement processes to improve efficiency, reduce waste, and enhance customer satisfaction.
Customer Service
  • Provide exceptional customer service, addressing complaints and resolving issues promptly and professionally.
  • Develop and maintain relationships with regular customers, identifying their preferences and tailoring services to meet their needs.
  • Foster a positive and welcoming atmosphere, ensuring all customers feel valued and satisfied with their experience.

Requirements:

Skills and Qualifications
  • Minimum 2 years of experience in restaurant management or a related field.
  • Degree in Hospitality Management or a related field is an asset.
  • Excellent leadership, communication, and interpersonal skills.
  • Able to work in a fast-paced environment, handling multiple tasks simultaneously.
  • Ability to lift up to 25 pounds and stand for extended periods.

Benefits:

  • Competitive salary range $60,000 - $80,000 per year.
  • Opportunities for career advancement and professional growth.
  • Comprehensive training programs to enhance your skills and knowledge.
  • Recognition and rewards for outstanding performance.

Estimated Salary Range: $65,000 - $75,000 per year. Language: English.


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