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Cyber Security Specialist

2 months ago

Cambridge, Ontario, Canada Arctic Wolf Full time
About the Role

The Concierge Security Engineer is a key member of our team, responsible for delivering exceptional security services to our customers. As a Concierge Security Engineer, you will be the primary technical point of contact for our customers, working closely with them to understand their security needs and develop tailored solutions to address those needs.

Key Responsibilities
  • Creating and maintaining a partnership with our customers to deliver exceptional security services
  • Analyzing log and system data to identify security threats and develop mitigation strategies
  • Interacting with and managing internal and external stakeholders to ensure seamless communication and collaboration
  • Communicating complex security concepts to non-technical stakeholders and educating them on best practices
  • Diagnosing and resolving customer security issues in a timely and effective manner
  • Championing customer interests within the Arctic Wolf team and ensuring their security needs are met
  • Mentoring junior analysts to develop their technical and soft skills
Requirements

We are looking for a highly skilled and experienced security professional who possesses the following qualifications:

  • 3+ years of experience in information security, network security, or cyber security
  • 3+ years of experience as a network admin, system admin, cloud admin, or similar
  • Detailed understanding of enterprise IT security, including firewalls, intrusion detection, antivirus, content filtering, and proxies
  • Understanding of enterprise IT operations, including networking, active directory, LDAP, Windows server, and cloud infrastructures
  • Ability to analyze log and system data from various IT systems
  • Proficiency in one or more scripting tools and languages, such as Python, Bash, and Power Shell
  • Excellent writing and speaking skills
  • Excellent relationship building skills in a professional context
  • Positive "can-do" attitude and willingness to learn and continuous self-improvement
About Arctic Wolf

At Arctic Wolf, we are committed to fostering a collaborative and productive work environment that welcomes a diversity of backgrounds, cultures, and ideas. We believe in diversity and inclusion, and truly value the unique qualities and perspectives all employees bring to the organization. We are proud to have been named one of the 50 Most Innovative Companies in the world for 2022 (Fast Company) and the 2nd Most Innovative Security Company. We offer a comprehensive compensation and benefits package, including equity for all employees, bonus or commission pay based on role, flexible time off, paid volunteer days, and paid parental leave.

We are an Equal Opportunity Employer and consider applicants for employment without regard to race, color, religion, sex, orientation, national origin, age, disability, genetics, or any other basis forbidden under federal, provincial, or local law. We are committed to fostering a welcoming, accessible, respectful, and inclusive environment ensuring equal access and participation for people with disabilities. If you require any accommodations, please let us know by emailing.