Fashion Service Associate

6 days ago


Vancouver, British Columbia, Canada Holt, Renfrew & Co. Full time

About Holt Renfrew

We are a leading fashion and lifestyle retailer in Canada, dedicated to delivering exceptional personal service to our clients. Our vision is to ignite positive change in others and build loyalty by being known as a trusted brand that cares for its customers, colleagues, communities, and the planet.

Job Description

This role supports our Personal Shopper team in providing exceptional client experiences. Key responsibilities include scheduling appointments, managing calendars, and responding to client inquiries. The ideal candidate will possess outstanding communication skills, have prior retail experience, and be fluent in both French and English.

Duties

  • Schedule appointments and manage calendars for the Personal Shopper team
  • Respond to client inquiries and resolve issues in a timely manner
  • Collaborate with Personal Shoppers to ensure seamless client experiences
  • Maintain accurate client records and data
  • Prepare and coordinate materials for client appointments
  • Support product transfers, alterations, and other services
  • Perform other duties as assigned to optimize Personal Shopper productivity

Requirements

  • High school diploma or equivalent
  • Previous retail experience preferred
  • Fluency in both French and English

Benefits

Holt Renfrew offers a comprehensive compensation package, including employee discounts, pension, and benefits, as well as opportunities for growth and development.


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