Logistics Specialist

3 weeks ago

Burnaby, British Columbia, Canada RXO, Inc. Full time

About RXO

RXO is a leading provider of transportation solutions, revolutionizing the industry with cutting-edge technology and a massive network. We create more efficient ways for shippers and carriers to transport goods across North America.

Job Summary

We are seeking a Logistics Specialist to provide logistics support, including order entry, routing and dispatching, and traffic coordination. The successful candidate will be responsible for maintaining customer profile information, entering loads from customer tenders into the Freight Optimizer system, and updating account managers on problem loads.

Key Responsibilities

  • Maintain customer profile information and enter loads from customer tenders into the Freight Optimizer system
  • Update account managers on problem loads and what actions have been taken
  • Monitor daily pick-ups and deliveries; verify that loads have arrived on time and in good condition
  • Take check calls from drivers, ensuring that loads will deliver on time; validate all load data prior to marking loads delivered, for accounting purposes
  • Investigate product overages, shortages, damages, and complete appropriate documentation
  • Schedule and reschedule delivery appointments for all loads; accept or decline loads based on direction from account managers
  • Provide detailed directions and instructions to properly route drivers

Requirements

  • 1 year of logistics experience
  • General knowledge of the transportation industry
  • High school diploma or equivalent
  • Experience writing routine reports and correspondence
  • The ability to apply common sense understanding to carry out instructions furnished in written, verbal or diagram form

What We Offer

  • Full health insurance (medical, dental and vision)
  • Life and disability insurance
  • Pension with company match
  • Company paid holidays
  • Paid-time-off (PTO)

Our Culture

We do great things when we are inclusive and work together. To perform with excellence, we learn from one another, value diverse perspectives, operate safely, and build strong relationships. We welcome everyone regardless of background, identity or ability.

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