Logistics Support Specialist

1 week ago


Burnaby, British Columbia, Canada RXO, Inc. Full time

About the Role:

RXO is a leading provider of transportation solutions, and we're looking for a skilled Logistics Support Specialist to join our team. As a key member of our Brokerage team, you'll be responsible for providing logistics support, including order entry, routing and dispatching, and traffic coordination.

Key Responsibilities:

  • Maintain customer profile information and enter loads from customer tenders into the Freight Optimizer system.
  • Update account managers on problem loads and what actions have been taken, update receivers and customers on status of loads.
  • Monitor daily pick-ups and deliveries; verify that loads have arrived on time and in good condition.
  • Take check calls from drivers, ensuring that loads will deliver on time; validate all load data prior to marking loads delivered, for accounting purposes.
  • Investigate product overages, shortages, damages, and complete appropriate documentation.
  • Schedule and reschedule delivery appointments for all loads; accept or decline loads based on direction from account managers.
  • Provide detailed directions and instructions to properly route drivers.

Requirements:

  • 1 year of logistics experience
  • General knowledge of the transportation industry

About RXO:

We're a company where you can continually advance your career, no matter your background. We're a passionate team motivated by fast-paced innovation and the desire to deliver for customers.



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