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Food Service Supervisor

2 months ago

East Gwillimbury, Ontario, Canada Tim Hortons Full time
Job Summary

We are seeking a highly skilled Food Service Supervisor to join our team at Tim Hortons. As a Food Service Supervisor, you will be responsible for overseeing the daily operations of our food service establishment, ensuring that our customers receive exceptional service and high-quality food.

Key Responsibilities
  • Leadership and Supervision
    • Supervise and coordinate the activities of food service staff, including food preparation, portioning, and presentation.
    • Train staff in job duties, sanitation, and safety procedures to ensure a safe and healthy work environment.
    • Hire and manage food service staff, including scheduling and performance evaluations.
  • Food Quality and Safety
    • Ensure that food and service meet quality control standards, including food handling, preparation, and presentation.
    • Conduct regular quality control checks to ensure that food meets our high standards.
  • Customer Service
    • Address customer complaints or concerns in a professional and courteous manner.
    • Ensure that customers receive exceptional service and a positive dining experience.
  • Administrative Tasks
    • Prepare and submit reports on sales, inventory, and customer feedback.
    • Manage inventory and supplies, including ordering and receiving.
Requirements
  • Education
    • Secondary (high) school graduation certificate.
  • Experience
    • 1 to less than 7 months of experience in a food service establishment.
  • Work Environment
    • Fast-paced environment with tight deadlines.
    • Standing for extended periods and walking.
  • Personal Qualities
    • Excellent communication and interpersonal skills.
    • Ability to work under pressure and maintain a positive attitude.
    • Dependability and initiative.
What We Offer
  • Competitive Salary
  • Benefits Package
  • Opportunities for Advancement